Over the years, I have been privileged to participate in a wide range of digitalization initiatives. I have engaged with the biggest players in Finland, as well as small and mid-sized companies and global corporations. Below are selected examples of my projects, ranging from strategic planning to digital design.
My work
Manufacturing
Digitalization & AI on the shop floor
Strategic design, Project management, Change management
Facilitating a process aiming at identifying digital solutions, introducing new working methods, and exploring the potential of AI on the shop floor with international cross-functional teams, from executives to shop floor operators. Following successful pilot experiments, the outcomes were analyzed to evaluate organizational impact, leading to a business case for scaling solutions and new ways of working across the organization.
Data-driven decision-making support
Design leadership, Project management
Leading the design project aimed at supporting daily decision-making by providing meaningful data for plant operators through a diagnostics solution. In addition to supporting the team, my role included design strategy selection, target setting, requirement gathering, and workshop facilitation.
Aviation operations enhancement
Design leadership, Concept design, DesignOps
Leading digital design and contributing to transforming complex business requirements into solution definitions, product roadmaps and a digital concept for an aviation operations solution. In addition to requirements analysis and product design work, I supported the team of designers, ensuring that they could work in the best possible way and that the outcomes aligned with project KPIs.
Production defect detection
Concept design
Acting as lead designer in a project to design an inspection tool for production line. The goal was to reduce the number of missed defects in daily operations and decrease reclamation costs. The project aimed to enhance the human–machine collaboration: automating relevant parts of the process using image recognition and exploring the potential of machine learning.
Logistics
Warehouse optimization with AI
Strategic design, Project management
Contributing in a business development project aiming at the digitalization and optimization of warehouses. As a first solution, an AI-based cloud platform focusing on product storing, and picking is being developed to reduce costs and improve logistics processes.
Identifying digital opportunities
Business design, Service design
Acting as a business and service designer with a logistics service provider. The aim of this project was to identify areas where the B2B customer experience could be improved through digitalization. Business potential was recognized, with one solution now proceeding to further definition.
Situational awareness & robotics control
Design leadership, Concept design
Participating in developing solutions to optimize material flow using robotics technology, focusing on a web-based HMI for warehousing systems (WMS, WES, WCS). The project aimed to improve situational awareness by bringing relevant data from devices and machinery together. Business requirements gathering and translating them into digital concepts. Leading the software services delivery steering group.
Last mile service platform
Concept design, UX design
Acting as concept designer in a project, in which B2C mobile service channel was created in the field of logistics. The aim of the project was to improve end-customer experience and last mile delivery service with a digital customer platform built on top of customer warehouse management system (WMS).
Energy
New business with digital services
Design leadership, Service design
Acting as lead designer in a project in which B2B and B2C customer service portals were created for energy distribution system operator. The aim of the project was to turn the identified business opportunity and initial vision into a digital service. My responsibilities included facilitating the digital product strategy process, conducting market research, and designing the service concept.
Developing the user experience
UX design, UI design, Concept design
Acting as a digital designer in the project, in which the B2C mobile service was further developed. The aim of this project was to improve customer experience with a mobile solution providing fuelling, car wash, and payment features. The work included facilitating the process in which customer strategic objectives were turned into a roadmap for future features in the mobile service.
Technology services
Industrial AI offering
Strategic design
Facilitating a cross-functional development of the service offering for technology service company. The focus has been on the manufacturing industry’s key challenges and how to address them with data, AI and strategic design approaches. Work included running workshops, identifying AI use cases, conducting market research, and conceptualising the solution, as well as creating marketing and training materials to ensure successful adoption.
Brand strategy renewal
Strategic planning
Acting as a steering group member in the brand and value renewal of a global publicly listed technology company focusing on industrial digitalization. In collaboration with group executives and other steering group members, guiding the creation of brand strategy, positioning, vision, and values.
While much of my work is confidential, I’m happy to discuss and showcase some in more detail.