Over the years, I have been privileged to participate in a wide range of digitalization initiatives. I have engaged with the biggest players in Finland, as well as small and mid-sized companies and global corporations. Below are selected examples of my projects, ranging from strategic planning to digital design.
My work
Technology services
Industrial AI offering
Strategic design
Facilitating a cross-functional development of the service offering for technology service company. The focus has been on the manufacturing industry’s key challenges and how to address them with data and AI. Work included leading the co-creative process, conducting market research, and conceptualising the solution, as well as positioning and messaging creation.
Brand strategy renewal
Strategic planning
Acting as a steering group member in the brand and value renewal of a global publicly listed technology company focusing on industrial digitalization. In collaboration with group executives and other steering group members, guiding the creation of brand strategy, positioning, vision, and values.
Manufacturing
Digitalization & AI on the shop floor
Strategic design, Project management, Change management
Facilitating a process, managing the project and advising on human-centred design in identifying digital solutions, introducing new working methods, and exploring the potential of AI on the shop floor with international cross-functional teams, from executives to operators. Following successful pilot experiments, the outcomes were analyzed to evaluate organizational impact, leading to a business case to scale solutions and new ways of working across the organization.
Data-driven decision-making support
Design leadership, Project management
Leading the design project aimed at supporting daily decision-making by providing meaningful data for plant operators through a diagnostics solution. In addition to supporting the team, my role included project leadership, process facilitation, and requirement gathering.
Modern human-machine interactions
Design leadership, Concept design, UX design
Led design and advised on projects automating production and commissioning processes for glass tempering machines. Focused on improving efficiency and reducing operator training time. Developed new digital concepts, designed UI features, and supported in design system creation.
Aviation operations enhancement
Design leadership, Concept design, DesignOps
Leading digital design and contributing to transforming complex business requirements into solution definitions, product roadmap and a digital concept for an aviation operations solution. In addition to requirements analysis and product design work, I supported the team of designers, ensuring that they could work in the best possible way and that the outcomes aligned with project KPIs.
Production defect detection
Concept design
Acting as lead designer to design an inspection tool for production line. The goal was to reduce the number of missed defects in operations and decrease reclamation costs. The project aimed to enhance the human–machine collaboration: automating relevant parts of the process using image recognition and exploring the potential of machine learning.
Plant control with smart solutions
Concept design, UX design, UI design
Worked as a digital designer for the development of factory automation systems. Tasks included enhancing existing MES, HMI, and ERP systems and creating user interface concepts for new factory automation solutions.
Logistics
Warehouse optimization with AI
Strategic design, Project management
Contributing in a business development project aiming at the digitalization and optimization of warehouses. As a first solution, an AI-based cloud platform focusing on product storing, and picking is being developed to reduce costs and improve logistics processes.
Identifying digital opportunities
Business design, Service design
Acting as a business and service designer with a logistics service provider. The aim of this project was to identify areas where the B2B customer experience could be improved through digitalization. Business potential was recognized, with one solution now proceeding to further definition.
Situational awareness & robotics control
Design leadership, Concept design
Participating in developing solutions for warehousing systems (WMS, WES, WCS), focusing on modern cloud- and web-based HMI creation. Aim was to improve situational awareness by bringing relevant data from devices and machinery together. Business requirements gathering and translating them into digital concepts.
Last mile service platform
Concept design, UX design
Acting as concept designer in a project, in which B2C mobile service channel was created in the field of logistics. The aim was to improve end-customer experience and last mile delivery service with a digital customer platform built on top of customer warehouse management system (WMS).
Energy
New business with digital services
Design leadership, Service design
Acting as lead designer in a project in which B2B and B2C customer service portals were created for energy distribution system operator. The aim of the project was to turn the identified business opportunity into a digital service. My responsibilities included facilitating the digital product strategy process, conducting market research, and designing the service concept.
Developing the user experience
UX design, UI design, Concept design
Acting as a digital designer for B2C mobile service development. The aim of this project was to improve customer experience providing digital fuelling, car wash, and payment services. In addition, facilitating the process in which customer strategic objective was turned into a roadmap for future features in the mobile service.
While much of my work is confidential, I’m happy to discuss and showcase some in more detail.